Shipping and Delivery Terms

At Ystadtrading AB, we are committed to providing you with a seamless shopping experience, including transparent and fair shipping and delivery terms. We operate in accordance with European Union regulations for online businesses.

Shipping within the European Union (EU)

Delivery Times: Our products are typically being cared for within 2-3 business days of receiving your order. You can expect to receive your order within 8-12 business days for in-stock items. For items not in stock, the delivery time may vary, and you will be informed of the estimated delivery date during the ordering process.
Shipping Providers: We partner with reliable shipping providers to ensure the safe and timely delivery of your products. You will receive a tracking number once your order has been dispatched, allowing you to monitor its progress.
Import Duties and Taxes: When shopping within the EU, there are no import duties or taxes. The price you see during checkout is the final price you'll pay.

Returns and Refunds

Return Shipping: If you choose to return a product, you are responsible for the cost of return shipping. We recommend using a trackable and insured shipping method to ensure the safe return of your item.
Refund Process: Once we receive the returned product and confirm that it is in its original condition, we will initiate a refund within 5 business days. The refund will be issued to the original payment method used during the purchase.
Refund Amount: You will receive a full refund for the returned product, including the original shipping cost (if any). However, the cost of return shipping is not refundable.

If you have any questions or need further assistance regarding our shipping and delivery terms or the return process, please don't hesitate to contact our customer support team at info@ystadtrading.se. Your satisfaction is our priority, and we are here to assist you.